A Completely New Way to Create and Collect Patient Data

By: Chris O’Connor, CEO of FirstHx

One of the biggest challenges in explaining what FirstHx does is this:
When I say we collect data before the medical interview, people often assume we’re just another form solution. And to be fair, that assumption makes sense—because forms are the only thing most people have ever experienced in that context.

We’ve all been there—sitting in a waiting room or filling something out online before a doctor’s appointment. It’s almost always a frustrating experience. I’ve yet to meet someone who says, “That was a great form fill!”

Why do patients dislike forms so much?
Because they’re often long and time-consuming—taking 10, 20 minutes or more. They’re not adaptive, so they ask questions that don’t apply and miss the ones that do. And worst of all, many patients tell me:

“I spent all that time filling out forms, and then the clinician asked me the same questions all over again.”

It’s not just inefficient—it’s disheartening.

 

So What Makes FirstHx Different?

FirstHx has a patient approval rating of over 95%—something traditional forms can’t even come close to.

Here’s why patients love it:

• Fully adaptive: It asks only relevant questions based on what patients have already said.
• Smart and evidence-based: It’s preloaded with clinical best practices.
• Fast and intuitive: Most patients complete it in under 5 minutes.
• Feels more like a conversation than a form.

 

Why This Matters

This kind of satisfaction isn’t just a nice-to-have—it changes the game.

• Better patient experience: Patients start by telling their story—not slogging through a form.
• Higher completion rates: Typically over 95%, across all patient groups.
• More and better data: Because it’s quick and well-received, we can ask more meaningful questions and get more complete answers.

The medical interview is a critical process happening at every level of healthcare. By transforming how it’s done—with better technology and a better experience—FirstHx has the potential to improve care, equity, and efficiency across the entire system.

We’re not just replacing forms.
We’re reimagining the start of care.