Developed in collaboration with Dr. Blake Hampton of Alamance Eye Center, our EyeHx module delivers an adaptive, AI-guided patient history-taking solution that improves provider and technician efficiency, quality, and patient outcomes.  

THE PROBLEM 

Ophthalmology and optometry practices have been getting financially squeezed for decades. The downstream effects of this include: 

• Technician turnover is high because wages are not competitive 
• Practices are forced to hire newer technicians with less experience for less pay 
• The need to increase patient volume and revenue forces overtaxed techs to pick up the remaining slack, exacerbating the administrative burden 
• Ophthalmologists and optometrists have even less time to talk to patients and quality of care suffers 

THE SOLUTION 

Our specialized module for ophthalmology and optometry is designed to address a wide range of clinical eye conditions and diseases. The adaptive intake questions allow patients to complete a comprehensive history of their symptoms on their smartphone, tablet or desktop before they visit the ophthalmologist or optometrist. This helps to ensure the patient effectively communicates their medical history while improving efficiency and documentation. 

By capturing necessary information in advance, EyeHx saves valuable time and ensures a seamless workflow. As a result, technicians and eye care providers can focus on delivering exceptional care while improving efficiency, which results in increased patient satisfaction. 

When you start with a more efficient intake process, you can reduce administrative burden, take back your time, and increase technician and provider productivity.