XPC Clinic Assessment of FirstHx: Insights into Our AI-Powered Patient Intake Solution

At FirstHx, we are focused on continuously enhancing our AI-powered patient intake solution to support clinicians and improve patient outcomes. Recently, XPC Clinic, a clinical simulation environment designed to advance primary care, conducted a comprehensive assessment of our platform using synthetic patient data and Canvas Medical EMR. A team of practicing physician assessors carefully reviewed the clinical quality, usability, and integration capabilities of our solution.

Some key takeaways from their assessment include:

• Clinical Content and Relevance: The clinical content of FirstHx’s intake forms was praised for its depth and clinical relevance. According to the assessment, “The clinical content of FirstHx intake forms has clearly been honed over the years and is a really solid product. It’s evident tools like this will be part of every practice.” This reflects the thoughtful design that ensures the intake process is thorough, efficient, and aligned with clinical best practices.
• Integration and Usability: FirstHx’s integration capabilities were also noted as a strength, with assessors stating that, “It’s evident this team is capable of doing any necessary integrations.” This flexibility ensures that our platform can seamlessly fit into existing healthcare environments, enhancing the user experience without disrupting workflows.
• Impact on Efficiency and Patient Care: The assessment highlighted the positive impact of FirstHx on clinical efficiency, with one key observation being that “Accessing intake form output directly in the visit note of the EMR shortens time to encounter completion.” This ability to streamline the intake process helps clinicians better prepare for patient visits by ensuring they have the necessary information up front.
• Revenue and Clinical Benefits: The evaluation also underscored the potential operational benefits, including the ability to identify patients for clinical trials, improve charge capture for social determinants of health codes, and ensure adherence to clinical guidelines. These benefits reflect how FirstHx can support both clinical excellence and operational efficiency.

We are grateful for the rigorous and thoughtful review process by the team at XPC Clinic. Their feedback provides us with valuable insights to refine and improve our solution. As healthcare delivery models continue to evolve, the need for innovative tools that enhance clinical workflows and improve patient care has never been more important.

At FirstHx, we remain committed to developing solutions that not only meet the needs of healthcare providers but also help drive better health outcomes for patients.